Such Familiarity is Not Appropriate (12/10/13)
I noticed on the Face Book page for ______ that you refered to Barbara as ‘Barbs’. Actually she may be a friend but such familiarity is not appropriate on our public Face Book page or website. Probably she didn’t mind but for outsiders it looks way too familiar for a professional business.
In future please keep exchanges with even friends a little more formal by just using their correct names.